Zrank jumped back to -1 Suddenly

hamzajabir
New Contributor III

Hi everyone, I'm just wondering about zrank because it has jumped from 5/4 in all my store to -1 just now. Is it just me or is anyone else experiencing that?

4 REPLIES 4

marciak
New Contributor III

Yes same for me.  I'm assuming it's a glitch?

idraw
Honored Contributor

@hamzajabir 
@marciak 


Being that today zazzle tech is working on fixing the technical  “no views” issue which has been ongoing since 1/9,(technical forum) it’s likely that what they are doing is causing other issues such as the rank problem you are talking about. If you wait a day, it will probably go back to its normal rank, while  the servers index the shops.

Laura-LiseWong
Contributor III

Definitely a glitch while they work on fixing the other issues. Give it some time to bounce back to normal.

Scott
Community Manager
Community Manager