fansportsspot
New Contributor III

I just received this message in my chat:

"Do your baseball cards feel like an actual baseball card? Thin sturdy paper? We normally get baseball cards for the end of season for our team from Topps, but they have suspended their program. I'm wondering if this one is comparable?" customer

Topps baseball cards are usually 25 point thickness, whereas Zazzle's Signature UV Gloss Calling Card is only 18 pt thick. That's what I sell my baseball card designs on Zazzle. I mentioned this to the customer, hoping they will still order from me, but I'm afraid they might think it's not up to their standard.

I wonder how many more potential sales are lost because of this.

2 Comments
fansportsspot
New Contributor III

The customer has just messaged back, asking me if I can send them a sample.

Roberta
Moderator
Moderator

Hi @fansportsspot

Many thanks for the suggestion. I'll certainly be passing this along to the Team 📝

Roberta 🌷