Means to delete or time limit on under review products

[Humliejaana]

I am writing to share a suggestion regarding the product review process on your platform. Currently, I have five products that have been in my under review basket since November last year, and they have not yet been cleared or deemed inappropriate for the shop.

I have noticed that some products I submit for review are processed more quickly, while others linger in the under review basket for an extended period. I understand that Content Reviewers have a high volume of items to assess, and immediate attention may not be possible for every submission.

To address this, I propose two potential enhancements to the current system:

1. Option to Delete Products Under Review: It would be beneficial for designers to have the ability to delete products from the under review basket. This feature would allow designers to make adjustments or decide not to include a particular product in their store without having to wait until the item is cleared from the review process.

2. Time Limit for Under Review Status: Implementing a time limit for products in the under review basket could help expedite the process. If a product remains in the under review status for a specified period, such as 30 days, it could be automatically removed from the queue. In such cases, a notification could be sent to the designer, explaining that the product couldn't be reviewed within the given time frame, and they are encouraged to resubmit or recreate the item.

I believe these enhancements would streamline the product review process, improve user experience, and provide designers with greater control over their submissions. I appreciate your attention to this matter and look forward to any improvements that could be made to enhance the efficiency of the platform.

[Fiona]

Hi @Humliejaana,

Thank you for this suggestion. I will pass it on to the team. 🖋

I will email you now about the products that have been under review since November.

-Fiona😀

[Angelandspot]

Awesome suggestion.  I have one from 2018 that sits there and just nags at me seeing that I have a product under review and can't delete it to clear my number back to 0.

[ZBug]

Deleting review products has been asked for before, I hope them implement that. Removing them from the queue would irritate a lot of people. If it's been in the review for 30 days, give us the option to ask about it from the product or nudge it so we don't have to ask about it on the forums or send an email about it.

[Pixelan]

"Option to Delete Products Under Review" <- this would be very helpful, a product I submitted had a mistake and I rather delete that product and submit a new one instead of the reviewers viewing the incorrect product.