LJ
New Contributor III

Please allow us to move our products between stores without the need to repost them. Especially considering all these recent changes, such as cover photos and collections (no complaints, I hope you know what you're doing), it has become literally impossible to keep up with the mess my account has turned into. I am aware that we can repost the items in a new store and delete the old ones, but that's not a solution, as it would mean losing statistics, marketplace rankings, and all the effort that has been invested in marketing.

I must admit, I made numerous mistakes when I started 10 years ago, but creating all those stores seems like an issue that can't be fixed and continues to pose difficulties time and time again.

Pretty please...

20 Comments
LFL
New Contributor III

Yes, I would like to have that option too. We lose everything when we have to create a new listing.

MarkM
Moderator
Moderator

Hi @LJ 

Thank you for this. I will be sure to pass it along. 😊

-Mark M

InsideOut
Contributor

Not to be too much of a cynic, but this and other requests like direct deposit have been suggested repeatedly since I started here 15 years ago, so when something important like this gets "passed along" I pretty much know what that means. I'd love to be proven wrong and hope that someday Zazzle will focus more on the backend and designer's needs since the result, like finally being able to replace a design, only improves the overall quality of the marketplace and the much-needed motivation to stay involved. 

VV
New Contributor II

Yes, I agree. It's hard not to get cynical about these things when we have repeatedly asked for this for years and it appears to fall upon deaf ears. It seems as if it's either it's too technically difficult or Zazzle really just doesn't care. And i don't know which it is. 

ColsCreations
Honored Contributor II

@VV 

It could just be that it might be confusing for repeat customers. On a product page, the "by xxxx" at top right of page is "by store name" as is the info under the About this Design that shows "Artwork designed by store name" and "view their store". Going from a store to the member's home page to the list of all stores under that name isn't very intuitive and unless one does that, there is no way to know that Store B and Store K and Store X are actually from the same designer. And even if shopper did figure that out, it would be looking for the needle in the haystack to find the product they remember buying from Store B in one of the other stores.

People say that once ordered, customers can forever re-order from their Order history page, but I don't see that to be the case. Even with my own products I have since hidden or deleted, clicking on them from my order history gives a "sorry, product not found" page. Two years ago I ordered a mug from another designer. Clicking on it from my order history returns a "sorry, product not found" page. The order details does include "artwork designed by store name" which I can click and then search that store for the product I remember buying. Nowhere do I find a button to just quickly re-order same thing so products hidden, deleted or moved since I ordered are out of reach unless I put in the time to go searching for them. For products that have sold before, Zazzle would have to somehow retroactively update all the store name links to that of the new store for customers to find it again.

Plus, earnings reports are by store. If something from Store A sold 50 times, and then you move it to Store B, which store would those stats be credited to? What if you're a high-level designer and your best selling product is in Store A with a zRank of say 9. If you could move that product to Store B without any effect on stats, then Store B would suddenly benefit statistically from the addition of a good selling product. I'm a little fuzzy on this but seems like this would open the door to gaming the system somehow as one could "part-out" best selling products to other stores that would instantly have a better ranking because of that inclusion.

And, if I'm a customer who bookmarked your store so i could return to all these products/design styles I liked, what happens when those products have been moved to another store? Lost sales because the customer now can't find them.

I think being able to move products from one store to another would be a huge convenience for Creators. but it could create chaos and lost sales everywhere else so I understand why it hasn't and probably shouldn't be implemented.

Donna
Contributor

I have quite a few products that would really benefit into moving to another store of mine. I understand why it can't be done because it would change the link structure so if we shared those product the link would all be broken where we shared them.

However, I am wondering if we could make collections with those products for the store we'd want them in? Wouldn't that make them show in the store we want? (I don't know if I am explaining right).

LJ
New Contributor III

Product links don't include any parameter of the store, so the shared links wouldn't be broken. They are just https://www.zazzle.com/product_name-productID. Even changing the product name doesn't break the link. So no lost sales. Indeed the current method with reposting products causes lost sales.
It is absolutely possible to make this work right, if they want to. Even the store stats and store links "issues" can be easily solved. It just takes will.
Collections are not a solution for this issue, multi-store collections only make things much more complicated for designers and confusing for customers too. The recent changes with collections getting more importance made me bring this up again, especially with the preferred collection thing, and not being able to edit the main associated store for a collection. Deleting and redoing them in a different store definitely does cause broken links.
I suggested this to be an option, not obligatory. So if anybody doesn't like the idea, they would just not use it. 10+ years ago it seemed like having multiple stores to separate niches is the best method, but so many things changed, now it became impossible to juggle with all the stores I created as a newbie.

Donna
Contributor

Hi LG, thanks for explaining, I understand more clearly now. 😃

mylittleeden
Valued Contributor

Agree for god sake please... I have products that I need in collections that I have no other options but to duplicate now as across my two stores? I am holding off for a small miracle to sort this problem out as at the moment I am at a loss as to what to do moving forward to keep these products together without losing marketplace and good stats on the individual products. I created some of them before I had my other store and up until now this has not been a problem...  and help in this matter would be appreciated. I seem to have some products that are between stores still there in the collection I created before the changes BUT for new collections it just is not possible now to add if not in the same store. Moving into the other store would be a great solution and as someone else has commented (no doubt been on here as long as me) we have been asking for this anyway for about a decade now! Hopefully these changes will finally get this much needed feature over the line and sort out the collection headaches not just me but many are having with this 'not eligible' collection issue.

Alix
New Contributor II

I've also made such a request here with a word from a moderator, please give kudos to mine too.