Please Bring Back the Ability to Fix Designs

[Cat]

I know this has been discussed to death, and I know Zazzle is analyzing data from the test run, but I just want to add another voice to the chorus begging for this feature. I just had to delete about 30 products that I'd already promoted because I discovered that I forgot to set the inner fill property on the photo template. It just kills me not to be able to fix things like that, and deleting products after they've already been promoted is such a messy solution. 

[Caprice]

@Cat  Oh, right - never even thought of that. You likely have a good point.  But they CAN'T be considering having a human check every 'correction/edit' that happens- there would be hundreds of thousands!  

[Cat]

@Caprice Well, it seems like that's what they did during the test run, because all changes had to be approved. Maybe they had some automated system for approval? I don't know. It sure seemed crazy and inefficient to me, especially for changes to products that had little or no sales.

[ShadoWind]

I didn't realize fixing designs was ever a thing! If it was then YES please bring it back! I have old designs that have sold a few times but I would love to fix little things to make them better or update the old art to a fresh art (not cheating the algorithm with a completely different design like people are saying could happen) but  just like a re-draw of the old design since my art skills have leveled up.

Also I posted a product once and realize I forgot to make the text on the back a template and someone bought it without customizing the back text on accident because of this...they ended up buying a new ornament with the name they wanted on both sides....but to fix the mistake on my side so that didn't happen again I had to hide the old product and make a whole new one meaning I lost any boost in visibility it got from the sale and any views it may have had 😛 

It seems un-fair that right now delete old designs that may have sold to replace them with new ones is hurting my store...because it seems to me that my older designs are the ones that sell the most often, but also the ones that probably could use fixing the most because I'm always learning more and getting better at designing  😞

[Colorflow]

I really hope they do this. I asked them again and they said I just had to delete and start over.  Sometimes there are errors and we hope the customer catches them, but I would rather change it.  We really need this!! 

[MasterpieceCafe]

I understand the concern for abuse, but that could be addressed with being a perk at higher levels and having designers acknowledge that attempts to game the system will result in closed accounts.

[TraciD]

Please tell me this is why when I hit 'Manage Your Design' and then 'Edit Design' at the top of the product page, nothing happens but a big blur. As a newbie, this is so confusing because I thought I was able to 'fix' a design issue before. Did this ever work, or is it just not working for me? I know I can go right below 'Design For You' and click 'Edit Design' there and create a new one to sell. What am I doing wrong?

[Cat]

@TraciD The ability to "fix" designs was only available to a select group of designers for a short time last year as a sort of test run. They took it off line around the first of the year in order to review the data they collected and decide if they want to implement the feature more widely. I was just expressing my hope that they bring it back. I was in the test group and found it to be immensely helpful.

If you're getting a big blur when you try to edit a design, that's likely because the system is running slow or having some other sort of problem at the moment - nothing to do with this issue.

[TraciD]

Ok, thank you so much, Cat!

[Kevi]

TraciD     I often get the blur when I edit a design and I just click the page refresh button and it is fixed immediately.

[TraciD]

Ok, thanks Kevi!