Please Bring Back the Ability to Fix Designs

[Cat]

I know this has been discussed to death, and I know Zazzle is analyzing data from the test run, but I just want to add another voice to the chorus begging for this feature. I just had to delete about 30 products that I'd already promoted because I discovered that I forgot to set the inner fill property on the photo template. It just kills me not to be able to fix things like that, and deleting products after they've already been promoted is such a messy solution. 

[Connie]

I was never in the test run, even though I begged them to let me fix even just ONE design with a lot of views, which had an invisible template which could potentially confuse customers, so I gave up ever even hoping for that feature. I figure it's just one of the limitations of the site, and we have to accept it. (I heard that they do have another test run going currently, for graduation stuff.)

[Brownielocks]

You can fix an error you spot on a product that you've made by doing this.  I'll  use a card as an example. Say I saw a typo?

1.  Go to your Products and click on that card that has the error.

2.  Click OPTIONS and scroll to last one that says "Transfer Design To Different Product."

3.  Then go to the 'same' product option (i.e. card) and click it.

4.  Your design will be on that showing again.

5.  Click "Edit"

6. Make the error fix.  Then Click "Done" and if it looks OK, click "Sell"

7. All your information (title, description, tags, etc.) are already there. 🙂

8.  Then just do your agreement and click to sell.

9.  It appears as a new product in your products area.  Then delete the other product that was bad.

NOTE:  This makes an entirely new (but same) product over.  So, if the old one had "views" and other stats you do lose that.  I'm basically talking about a product perhaps you made a day or so ago and discover you need to make a correction.

Hope this helps some of you.

[PAZP]

@Brownielocks Yes, that works and I have done it in some cases but for those of us who have products that have been in the marketplace for a while (sold many times) and don't want to lose that positioning, your work-around is not our best option. 

[Cat]

@Brownielocks If you want to fix an error and publish it as a new product, there's no need to transfer it. Just edit the design and choose the sell it option. All of the meta data will be there. The issue, as @PAZP pointed out is that it will be a new product with a new URL, so any marketplace ranking that the product has achieved will be lost, and any promoting you've done will be for naught as the links will point to the old product (which you will presumably delete) and not the new one.

[whimsywhim]

Forgive my ignorance -- what do you mean by "inner fill property"?  

Thank you.

[Cat]

@whimsywhim When you make an image a template, one of the options that appears in the right hand panel is the "inner fit/fill mode." This controls how the user's image will be inserted into the product.

If you leave it set to none (which is the default) then the user's image will display with no cropping - it will simply be plunked down at that spot in the design and will display at the native aspect ratio of the photo. That might work for some designs, but if the design calls for an image of a specific size/shape, it can really mess things up when a user uploads a photo with a different aspect ratio.

If you set the property to either fill or fit, the image will be cropped accordingly just like when you set that property on an image you add yourself - except in this case it will fit/fill to the size/shape of the template image.

Hope that makes sense!

[whimsywhim]

It makes perfect sense.  Do you do fit or fill?  Which one is better?  Thank you very much!

[Cat]

@whimsywhim it depends on the design. Fill will fill the entire area of your template photo and crop off any remaining image on the edges. Fit does the opposite - it fits the widest section of the user's photo to the template space and leaves blank space along the other edges.

p.s. I don't mind answering your questions, but Zazzle doesn't generally like it when forum discussions go off-topic. So, if you have more questions about using the design tool, you're probably better off starting a new thread. 😏

[whimsywhim]

Thank you for this great information.  And thank you for telling me about off topic.  I really appreciate it.

[Cat]

@whimsywhim No worries! I think the off-topic stuff just makes it harder for the mods to stay on top of important issues.