whimsywhim
Valued Contributor

I've requested this before, but I strongly feel this is very important so I'm repeating this suggestion.  I hope that is okay.

Please, please put disputed products on hold or freeze until the dispute is settled.  Nearly 2 years ago, I had products deleted because of an erroneous belief.  Putting products on and promoting them is labor intensive and time-consuming.  Human beings make mistakes.  I totally understand.  What I don't understand is immediately deleting the products. 

Thank you.  

9 Comments
Mark
Moderator
Moderator

Hey @whimsywhim,

Thank you for this idea. I will let the team know.

whimsywhim
Valued Contributor

Thank you.

I very much hope this is discussed and taken under consideration seriously.  

shellifitz
Valued Contributor

We have been begging Zazzle for this forever and they have never given us our wish yet 

I suggested over and over that they put them in revise and resubmit in our saved designs but that never happened. 

whimsywhim
Valued Contributor

That is very disheartening.  I don't understand why not change it.  Putting products on is very time consuming.  Why have our products immediately deleted? 

MasterpieceCafe
Valued Contributor II

I can't even get content review to email back when I have proof of an image being public domain. They use to be very responsive, now they are just dismissive. It's very frustrating. 

PenguinPower
Valued Contributor III

I noticed not too long ago that I've had a product disappear with zero notice....  I have no idea when it happened or why.. 

whimsywhim
Valued Contributor

Perhaps there needs to be a re-evaluation of this policy.  To not have a response and to have a product just disappear with no notice add to the precariousness.  I hope there is a serious re-evaluation.  

Windy
Honored Contributor II

Meanwhile, I have a list of 43 products I have reported for egregious spam tagging, where, for example, a shirt about insulin, has been tagged "big foot" and "cat lover" and "independence day shirt".  These products are in some cases 6 years on Zazzle, reported up to 18 months ago by me, and perhaps also by others. But yet they remain in site, while honest products mentioned in this thread have been summarily removed with no notice at all.  Maybe more Zazzle personnel is needed to get these things done and done in a sensible way.

whimsywhim
Valued Contributor

I think that could be one of the problems - a lack of staff.  Hopefully, that will be resolved soon so problems like this can be resolved.  There needs to be a serious reconsideration of this.  I hope changes are made because they need to be.