Please upgrade the metal you make license plate frames from!

[shellifitz]

I keep getting sales and returns on the license plate frames.  At first I thought it might be my design but then I went and read some of the scathing reviews which said over and again "the print was fine... the product is flimsy crap"   

With a product that is so popular and sells so often and reviews like this I would like to suggest that we please upgrade the quality of the product so that we don't keep getting returns and poor reviews!  

Thank you! 

[rebeccawang]

I got one for myself and it was bent! Fortunately I was able to bend it back into shape, but they are very thin.

[shellifitz]

@rebeccawang  yes I also read in the reviews that many people receive them bent because of poor packaging to ship.  One person said it came in a plastic envelope... sigh!   These should ship in a sturdy cardboard to prevent the carrier from damaging them in transit.   wow...

adding: I would like to qualify my last statement by stating that I have experience with shipping things via my own eBay sales and as a top rated seller...it is possible to carefully pack things so that they arrive undamaged and the buyers give you great feedback.  It just takes the right packing materials and a little care by the shipping dept.  

[rebeccawang]

@shellifitz  Mine was shipped in one of those thin cardboard envelopes with no padding. It looked like it was bent while being put in the mailbox, or even possibly during transit. They should be shipped either in a thick cardboard envelope with extra cardboard, a bubble mailer with thick cardboard, or a small cardboard box. Otherwise they will continue getting bent up.

[Emma]

Hi @shellifitz , 

Many thanks for your suggestion! Passing this along to our Team now ✍️ 

- Emma 🌻

[shellifitz]

@Emma Thank you so much!  fingers crossed!