Quick Create Link paused for Holidays - and turnaround times for category changes

[Guerilla_Design]

I'm new to Zazzle and wanted to give some feedback about the usability here on Zazzle, because I am about to give up because of some very strange events.

Here is my story:

I did set up a hidden category with hidden products according to the description on quick create. When I assigned the products to the category they just didn't show up. I tried again and again thinking I made a mistake. After several tries with minor changes to my approach it took me several searches in the forums to find out, that changes to the category are being performed asynchronuously and can take several days. This really makes me (being an IT guy) furious. This is just a change on a database and we need to suspend our product creation workflow for several days for this microsecond change!?!? Can you at least somehow indicate to the user, that this is not immediate? Otherwise users are getting really frustrated on this last century IT technology, looking for changes that will happen after days instead of immediately.

OK when after more than 24 hours all products were shown in my template category, I went back to the help file and wanted to start the creation of products with my templates. But I just didn't find the Quick create button mentioned in the tutorial. So another search in youtube where I saw the page with the Quick Create link, so at least I was relieved that I wasn't blind. A search in the forums and then the Creator News brought up an article that Quick create link is being paused for Holidays. Well I don't understand why, but so be it. But why on earth did Zazzle just remove the link instead of giving a hint on the next page that it is being paused? This also creates frustrated creators like me.

So enough of my rant and sorry for being so negative, but to be honest: I never experienced such a badly designed and user-unfriendly website like the zazzle creator pages.

I hope for a synchronous behaviour of the website in the future and more user friendly UI design

Thanks for reading.

[Roberta]

Hi @Guerilla_Design 

I'm really sorry to hear that you are experiencing these issues here in Zazzle. Thanks for your post, we appreciate your feedback on this! Passing it on to the team now. 📝

Roberta 🌷

[PenguinPower]

Quick create is on pause because Zazzle needs all those eyes that are usually dedicated to reviewing QC items to switch over to reviewing purchased products during the holiday rush. 

[mab]

It is now late July, the holiday season is so far behind us that it's almost time for it to resume, and Quick Create is still nowhere to be found.  Furthermore, the incredibly slow turnaround for minor database changes is an ongoing problem.  Most of us just grumble under our breath and suck it up, but that doesn't mean we don't notice or aren't bothered by it.  Yet Z keeps dropping new changes on us that eat our time and bring us no noticeable benefit, such as cover photos, and now a complete revamp of collections.  Is this a ploy to keep us so busy that we don't have time to notice that your IT folks are lagging a good thirty years behind the times?  Guerilla_Design's comments above were--and still are, alas!--right on target.   How about you get some of your problems cleared up BEFORE you drop any more work on us (which work only multiplies the sluggishness of the whole process for everyone)?  Just sayin'.