Fiorenzo
Valued Contributor II

Many text fields, e.g. when replying, are small in height and the resizing (dragging) doesn't work, which makes it a pain to edit the content (Win10, Chrome, desktop). In some cases the resizing works, in other cases not. If it's a setting and not a bug of the tool you're using, please allow resizing on all text fields, or make them at least taller in height (especially on replies). Thanks!

6 Comments
Mark
Moderator
Moderator

Hey @Fiorenzo,

Thanks for your feedback. Just to confirm that this is an issue with text fields in the design tool and not on the forum?

- Mark

Fiorenzo
Valued Contributor II

Hi @Mark 

Sorry for not specifying, it's the forum text fields. Most of the time the resizing dots on the bottom right of the editing frame don't work (the resizing arrow is shown but you cannot drag the frame with the mouse). This is especially hindering on replies when only 3 or 4 text lines are displayed. On this comment field, the dots aren't working, as an example.

Fiorenzo
Valued Contributor II

@Mark Just noticed: the frame resizing works as long as you don't focus the field to enter your comment. As soon as you click inside the field to start editing, it stops working. If you click outside the frame it still doesn't work. Usually, you can drag these text fields at any time, no matter if empty or while editing (see description field in product editing page). No idea if it's intended or a bug. 

ColsCreations
Honored Contributor II

If I may add something very related here:

When we use the HTML option when composing a post, it opens a small fixed-sized box. It's not even a matter of dragging it / resizing it being glitchy - there are simply no handles at all to drag it bigger.

Since using this box is essential to using the share code copied from product pages, and also will be frequently used by those who want precise control over formatting their posts, it would be really helpful to be able to drag the HTML box larger.

 

Scott
Community Manager
Community Manager

Fiorenzo - Now that users can upload images, can you share a screenshot of the area that you're referring to? I haven't run into any issues with not being able to resize boxes. Though it's worth mentioning that I can only resize vertically (but I think this is sufficient).

(to upload an image click on the "..." at the end of the icons that appear above the text input field. Then a second row of icons will appear, and on the right side of that second row is a camera icon. Click that...)

Fiorenzo
Valued Contributor II

@Scott So very sorry for bothering you unnecessarily. I found the culprit after doing some more tests. It's Grammarly that apparently interferes with the frame behavior, even if its icon does not cover the resizing corner/dots. I turned Grammarly off and all works well. Tried on comments and replies, all fine. Nonetheless, it's a bit strange, because I never had this problem on any other text field before, neither on Zazzle pages (personalize form, publishing form, etc, all (resizable) text fields work perfectly with Grammarly) nor on other sites. Tested on Chrome/Win10.

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