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Hello everyone,
While reviewing my product listings on Zazzle marketplaces in various countries, I noticed very few stars and no review comments left on one of my I'm a WHIMSICAL DOODLER case-mate products on the Zazzle New Zealand marketplace that wasn't purchased because I've already checked my store sales order history.
I was wondering why I received a low star rating and then I realized perhaps the number of stars and how many people purchased that product which is advertised under the product title are for all product purchases placed for that same product in each Zazzle marketplace designed by all Zazzle designers.
From a customer's point of view, my first thought would be that another customer purchased that product from me and wasn't happy with their purchase so they gave me a low star rating. This doesn't look good for me as a designer and may deter people from purchasing any product from my store. Furthermore, I have no control over the quality of other products designed and made by other creators/designers in the Zazzle marketplace.
Please consider only showing the number of stars and the number of orders placed from that designer's store under each product title. This will give a true representation of how many people are happy with that design made by that creator/designer and perhaps help all Zazzle creators/designers who produce quality designs see a boost in their product sales too.
I also see reviews for 'Other Designs' next to 'This Design' (mine) which should not be there.
To summarise: Please consider removing 'Reviews - Other Designs' from my product listings and avoid including product reviews from all Zazzle creator stores under 'one umbrella' for each product listing.
I hope my feedback helps all designers producing great designs on Zazzle earn more.
Have a great day,
Erin Margaret