How to Save Customers Time From Selecting Which Product Options to Choose

[erinmargaret]

Hello everyone,

I've noticed not all product sizes, ratios (square, round, oval, star, heart, rectangular), paper types, and colors (e.g. suitcase bumper handles, spiral spines, etc) suit the style of illustrations and patterns I create for kids, mothers, and other occasions on the Zazzle marketplace.

So I've needed to create individual product listings for products with more than one size and or shape option. When I do this it looks like a duplicate product listing especially if it's the same shape (square) but a different size when they see the product image if they don't click through to see the size in the title description.

This also means that Zazzle shoppers will only see one size/shape option when they go to view my product.  This means I might miss out on product sales if customers don't scroll down to view my collection or read my design description where I may mention other sizes. 

So I'd love for Zazzle e-commerce and tech developers to consider incorporating checkboxes as seen in this photo below of my hedgehog's note card which includes a hand note of my suggestion about what e-commerce improvements for note cards I'd love to see Zazzle offer their customers. 

Check boxes please 🙂

Please note the example you see above of my hedgehog's Christmas note card is not the finished designed product. I've other custom hedgehog note cards in my store that you can view here. 

When you offer checkboxes this should speed up the design process for the creator and show what 'recommended sizes, colors, and paper/material types' are offered by the Zazzle creator/designer. 

Please also consider including a separate comment box below "About This Design"  which may read: a special message from the Designer/Creator or a personal note from The Designer/Creator explaining why they chose a particular size, paper/material type, color (for the notebook spine, bumpers, handles for suitcases, frames for prints, etc) for their art, illustration or pattern design. This will save customers time in selecting which materials or colors to choose from when they see 'recommending product options from the designer'.

Including a 'recommending product options from the designer comment box'  should make a more pleasurable shopping experience for Zazzle customers.

Have a great day,

Erin Margaret 

[Pádraig]

Hi @erinmargaret,

Thanks for your feedback on product merchandising and the product page. We really appreciate the suggestions. I took note for our team so I'll forward it to them for you.

Thanks again,

Pádraig

[erinmargaret]

Hello @Pádraig,

You're welcome. Thank you for forwarding my product merchandising and product page suggestions to your Zazzle team.

Have a great day,

Erin Margaret

[erinmargaret]

Hello @Pádraig, 

Please definitely consider incorporating checkboxes (or selection boxes)  for each product listing so that the designer/creator can choose/click which shapes, sizes, aspect ratios, horizontal/vertical, and colors look best before selling their designs on Zazzle-made products. This should increase global sales for Zazzle, their manufacturers, and Zazzle designers; and perhaps result in fewer product returns. 

Selection boxes = choose every product design/option box. For example: white, pink, heart, circle, square, ultra-thick paper, all sizes (2.5" x 2.5", 5.25" x 5.25, etc) that suit that style of art/design, pattern, illustration. 

Including check boxes for all options should narrow down a customer's search even further.

Being able to leave a personal comment with my recommendations to my customers makes it feel like I'm talking to them.

It would be ideal to roll this feature out across the entire marketplace.

Have a great day,

Erin Margaret 

[mab]

This is an excellent idea, one that I've been planning to suggest myself but just hadn't got around to it.  Checkboxes could allow the designer to select only the options that really suit the design and restrict those options that don't suit it.  Example: tee shirt  and mug colors that complement v. those that clash; shapes of ornaments, stickers, etc. that cut off part of the design v. those that don't.  It is so annoying to design something, then find that it fits on only three of six shapes, which leaves the designer only two choices: (a) restrict the buyer to one option only, or (b) allow buyers to carelessly choose an unsuitable option and then be disappointed when it looks less than superb upon arrival.  Disappointment could lead to returns, and even if it doesn't, it still leaves an unpleasant aftertaste that will not encourage future sales.

[erinmargaret]

Thank you @mab for your compliment.  I do hope Zazzle's tech e-commerce team offers the checkbox option feature soon to improve Zazzle's customer user experience and reduce the number of unsuitable product design listings that appear in Zazzle's marketplace search results for each product/category.