How You Can Help Zazzle Customers Save Time Searching For a Featured Product

[erinmargaret]

Hello everyone,

I'm a new designer in the Zazzle US marketplace. I'm pleased that my cover art notebook/sketchbook "I'm a WHIMSICAL DOODLER" I designed for kids has been selected for the 'whimsical' word search term on Zazzle's US marketplace home page.

whimsical word search

However, my suggestion is for Zazzle's e-commerce team to consider listing products, featured in image word search terms, in the top row when a customer clicks through because when I tap on that link, I don't see my "I'm a WHIMSICAL DOODLER" notebook cover design displayed on the top row.

In my opinion, customers don't want to keep browsing for products they see on display in an image word search when they click through even if that product image is used for marketing purposes.

This could lead to a lot of independent designers missing out on sales as well as Zazzle. 

Another suggestion I have for Zazzle is to improve the user experience for desktop users by displaying:

"Other products from this collection" is positioned directly under the Zazzle designer's product listing, then "Other designs you might like" from other designers on the next row below.

Have a great day,

Erin Margaret

P.S. You can find my "I'm a WHIMSICAL DOODLER Sketchbook/Notebook" here. 

[Badeesie]

As a customer, I would definitely expect to find the 'cover image' for a category towards the top after clicking through.

[Pádraig]

Hi @erinmargaret,

Yes, I see what you mean here. Thanks for sharing your experience and feedback on this. I took note of this for our Team here so I'll pass it along for review for you.

Thanks again,

Pádraig

[erinmargaret]

Hello @Badeesie,

I feel the same way which is why I thought it would be appropriate to provide feedback.

Have a great day,

Erin Margaret 

[erinmargaret]

Hello @Pádraig,

You're welcome. Thank you for sharing my experience with your team to review. 

Have a great day,

Erin Margaret