Are we being penalized with a transaction fee for digital downloads over 15%?

DahliaDesignCo
New Contributor III

Doesn't seem fair to ding us with a transaction fee when the default is well over 15% as is... What it the max percentage without incurring the fee?? 

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4 REPLIES 4

WHS_Designs
Honored Contributor II

yes, unfortunately.

14.9% is the maximum royalty we can set before the carveout kicks in.

LMGildersleeve
Valued Contributor III

Just like when you use a royalty over 14.9% on a paper invitation, when you use a royalty over 92.89% for digital flat cards they will take carve out $.

Here is the page for Royalty information.

I'm a little late to the party here - I was searching for answers on why our digital downloads are being included in promotional sales (i.e. 50% off) because we're barely making anything after the sale price and 3rd party fee etc... then came across this post... but I digress...  I just wanted to add that we are, in fact, being charged the carve out fee if our royalty is set at the default 92.89%.   If you go to the instant download royalty for any of your flat cards and set it at the default, it will show you the charge as a "transaction fee", currently .56 cents.Screenshot (45).png

Barbara
Esteemed Contributor

I think the transaction fee, whether physical or digital, may be meant as a deterrent to setting royalties that are unreasonable, thus helping keep prices somewhat uniform. It makes sense.

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