Is Sale Discount Applicable to Instant Downloads?

8PawsStudio
Contributor II

From this prior discussion I had thought that sale discounts did not apply to Instant Downloads, but a 25% discount was applied to a recent order. 

I looked for information in Help pages but couldn't find confirmation if this is expected or not.

 

3 REPLIES 3

ColsCreations
Honored Contributor II

Seems like, even though DD's aren't included in the discount when the print versions go on sale, I'd guess if a customer has a promo code for 25% off total order, that would include any DD's in the order. So while DD's are no longer included in targeted sales, they're still included in the generic x% off total order discounts.

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8PawsStudio
Contributor II

@ColsCreations thank you, but I was seeing the 25% off without any coupon. i.e., listed at 8.97 vs 11.95 but I did not think this should be the case.

ColsCreations
Honored Contributor II

Oh, I see. I thought you were just saying you saw on the royalty report for the order that it was 25% off. But, yes, they are showing on the product page with the NEWYEARDEAL2 for 25% off applied. I guess it's one of the 'smaller sales on them allowed from time time'.

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