Royalty for instant downloads is not correct when I add to cart

robmolily
New Contributor III

I just referred a customer to my downloads shop - I decided to see what the price would be for my image and added it to my cart and it is supposed to be $13 for a full color image (artwork) it is priced at $0.85....

I checked the royalty amount that I set for all of my full color artworks that I have available here and they are all doing the same thing. What is going on?  Has anyone else noticed this?  I thought maybe it was because of my default royalty being 14.9% but it clearly states in the default royalty area in my account "does NOT apply to instant downloads".  

Thanks

 

1 ACCEPTED SOLUTION

Cat
Honored Contributor III

I think that when you add your own product to your cart, it doesn't include your royalty in the price - so the price you see is just Zazzle's portion. When I add one of your downloads to my cart I get a price of $13.14. But if I add one of my own instant download posters to my cart I get a price of $0.81. 

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Cat @ ZB Designs

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2 REPLIES 2

Cat
Honored Contributor III

I think that when you add your own product to your cart, it doesn't include your royalty in the price - so the price you see is just Zazzle's portion. When I add one of your downloads to my cart I get a price of $13.14. But if I add one of my own instant download posters to my cart I get a price of $0.81. 

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Cat @ ZB Designs

robmolily
New Contributor III

Ok, thank you for checking.  I guess that makes sense. 🙂