How to add new categories and delete old ones after deleting items that I have moved

franz
New Contributor III

Hello everyone!
I have spent hours looking for info in the forum and in the FAQ but I am stuck.

My store has several categories that I don't want to keep anymore. I have decided to create 7 new categories, move the items I have in the categories where they should belong now, and then delete the old categories.

This is done to fit what Zazzle says, 'It's not the product, it's the intent'.

My instructions come from the link here: https://help.zazzle.com/hc/en-gb/articles/220679787-Store-Category-Sorting-and-Browsing

In detail they say:

How to Set Up a New Category with Custom Icon

Go to your Public Products page, click on "All Categories" in the left-hand navigation, and click on "Add new category" under the "Store Categories" title.'

This is all clear but nowhere in my page I can see nothing called All categories. And the word Categories is not clickable. 

Therefore I tried to go around the issue by managing the items one by one, and then changing category and pressing  'add new category' but it worked only occasionally.

I must be missing something! Surely in the shop management page there should be an option that when I select a number of items I can move them to a category? But for some reason some end up in Collections and this is not the same.

I am glad I only have about 40 items to move....But it's so frustrating! I wonder how you guys deal with this issue?

thanks in advance!

 

 

20 REPLIES 20

franz
New Contributor III

wow thank you. I had no visitor in my store for a year and suddenly got a sale today, and then this! I this a universe message to get back to Zazzle? I lost all my enthusiasm for it. Will keep your helpful explanation!