Not able to sort by departments or categories

DeannaDusbabek
New Contributor

I'm trying to get my shop organized and am having difficulty. When I create new products, I list them always as new products. But the newest products I created earlier this week don't show up at all in new products. I'm not able to change it to get them to show up in all products editing mode. 

I also can't seem to change the categories these items are listed in and again the new stuff isn't showing up, other than in collections. 

Also, when I go to view public storefront, and click all products, all my products don't show--many are missing. Can anyone help? Thanks!

1 REPLY 1

Sara_H
Honored Contributor III

@DeannaDusbabek 

It may take upto 72 hours for new products to appear in your store front (maybe longer if the indexer is on a go slow - I've had to wait 5 days before now) and any changes you make to the categories also takes ages to sort itself out.

Patience is key when you're a zazzler 🙂 

Make the changes as needed and wait. It'll sort itself out eventually