Zazzle Collections

[SavitaL]

Hi there,

I noticed this week that all my Zazzle Collections are not showing up under the "Collections" tab, just two are showing. Is there something going on?

[Windy]

There are several recent threads in the Technical Forum about collections and you may find an answer there. Some answers you find in that thread may include how you can change your settings, and other issues may be relate to known tech issues currently being worked on by engineering. Without knowing more about your settings, it's hard to say what's happening in your store. https://community.zazzle.com/t5/technical-issues/bd-p/ctech 

[SavitaL]

Yea went through a few but wasn't able to find a solution for me.

[plumb4me]

I posted this solution in December and it works.

While the original problem has not been resolved and there is still a bug or a glitch, I did get the collections to show in my public storefront.

I went to each collection that missing from my public shop and deleted 1 product from that collection and then immediately added that product back to the collection, I deleted it from. Sometimes, I had to delete the product and add it back a couple of times, for the collections to show up.

Some creators had luck with doing this, try adding 1 new product to the missing collection and then check to see if the collection shows up in your public shop.

When adding a new collection, you will have to go to that new collection and delete 1 product and add it back to the collection, in order for it to show up in your public shop.

When reorganizing the collections, some of the collections will disappear and you will have to go back thru the steps above, to get the missing collections to show up again.

[SavitaL]

Will definitely try again and see if anything changes. Thanks!

[plumb4me]

Your welcome. Hopefully it works for you.

[SJoy]

Oh my gosh, thank you so much!  I am experiencing this today and so glad I ran across your post.  Your advice fixed my issues with my collections not showing up.  I really wish they would fix this

[plumb4me]

Your welcome, this has been going since December, hopefully they find a solution soon.