'Add to Collection' from back end drop down not seeing collections

[Sara_H]

Possibly a glitch but thought I'd report it. From the back end drop down - add to collection - it's not seeing any collections and is asking me to create my first collection? (have nearly 500 already)

Also had trouble adding https://www.zazzle.com/rustic_chalkboard_heart_be_my_bridesmaid_proposal_magnetic_invitation-2567227... to a collection from the product page. When I type in a keyword it normally brings up collections featuring that keyword - but on this occasion 'no collections found'. I had to type in the full title before it acknowledged it https://www.zazzle.com/collections/bridesmaid_proposal_cards_and_gifts-119788677209960152

Thanks for looking!

[Anne]

Yes, thanks for reporting, Sara-H, same here. Trying to add this product (https://www.zazzle.com/traditional_festive_christmas_wine_label-256391828738047835)  to a Christmas wine label collection (https://www.zazzle.com/collections/119919639395757440)

Looking forward to a day without tech issues 🙂

[Cristina]

I'm having the same issue. I'm not able to add products to collections anymore 

[Dgdesigns55]

Having the same issue

[CarolineBM]

I just wanted to write the same post! Same here!

[pixelway]

I'm having the same issue. I'm cannot add products to my collections anymore

[Stade]

I cant add thingst so my collection.

When I try I see a screen that say make your first collection.

It dosent show my already done collections.

[TreasuresbyLola]

Yup!  Having the same issue.

[TriciaS]

I'm having the same issue!

[Mark]

Hi all,

Thank you for flagging this. I have passed this on to the team now.

[GabiwArt]

Same here.

[Laura]

Same here. However, I was able to add it to the collection (in edit mode) by clicking "add products" to the collection.

[Marcia]

Thank you, @Laura! This workaround works for me as well. 😉

[Marcia]

Yup, same here. Tried product page, backend & when I published new product. 

[Scott]

Engineering is aware. Should be fixed soon. Very sorry.

[Ibrahim-Abdalla]

@Scott Problem solved, thanks

[Scott]

Should be fixed now. Sorry about that!

[Sara_H]

@Scott still having trouble adding to a collection from the product page even when searching for exact title of collection - none found

https://www.zazzle.com/rustic_chalkboard_wedding_guest_book_mini_binder-256763011721856834 - was trying so see which collections this binder was in

- it works from the back end so big thumbs up for that 👍

[CarlaRolfe]

Still not working for me. 

[Ibrahim-Abdalla]

@Sara_H You can add the product, and after adding it, go to collection, and then you can add the product easily

[Sara_H]

@Ibrahim-Abdalla thanks

[TAngelone]

I too cannot add products to collections I have created. The new collections I create do NOT show up in the drop down menu under the "add to collection" under SELL IT. Only some NOT all collections titles show in the drop down menu. This is very frustrating and confusing. 

[wpl]

not working 😞

[Ibrahim-Abdalla]

@wpl First step post your product without add it to collection, second step go to the collection in your store and click on the selected collection after that click on "add product" and choose the product which you published.

[Anne]

Thanks for the work-around, @Ibrahim-Abdalla  That is an awful lot of extra work.
I would like to be able to add to a collection from the product page. It was working again briefly, but now stopped yet again. It seems like the "new normal" is that some things get fixed, but only to break again after a few days.
I guess with all the additions the programming gets increasingly complicated. Sending love to the programmers, this work is not for the faint hearted.

[Ibrahim-Abdalla]

I agree with you, thank you for the words 👌.

[Anne]

And now it seems to be working again. Thank you!

[Ibrahim-Abdalla]

@Anne  you are welcome ❤️

[Sara_H]

Can confirm - this seems to have been fixed. Thanks Tech Team, Cookies for all!

[Scott · Accepted solution]

Yep, should be fixed now.