Adding Cover Photos Produced Multiple Products

PAZP
Valued Contributor II

I added cover photos on 5/30/25 and I just noticed that some of the products that are currently shown as modified and where I added the covers now display two of the same product.

Here are the ones I’ve been able to found so far.

Product ID: 235200190853009348

Product ID: 235652976174964497

Product ID: 235295230911694914

Product ID: 256287965276686922

10 REPLIES 10

jophb
Contributor III

I think this MIGHT also be related to the glitch that started at 4pm on Friday. Although not sure of course. When my disappearing products made yesterday started coming back to my backend, some of them had duplicates. 

PAZP
Valued Contributor II

It's definitely a possibility that this was all related to whatever got disrupted yesterday. 

BevStuff
Contributor III

It definitely is. Like dominoes, on error caused other.

ChromaMaven
Contributor II

The same thing is happening to me.

THMDesign
New Contributor

The two most recent products I created (just yesterday) were also duplicated, without adding a cover photo. It also looks like almost all of my products now have a last seen date of 1025 years, 4 months ago, and a last sold date of 12/31/0999 (not sure if this has been reported somewhere else, but I didn't see it in the other threads):

THMDesign_0-1748781541588.png

https://www.zazzle.com/store/thmdesign/products

 

northwestphotos
Valued Contributor

I have a similar thing happening to me. Today when I went to edit the title of one of my products, it now shows up twice. Guess I won't be doing anymore editing until this issue is fixed.

Jermolinaart
Contributor

I have the same issue, but the collection still shows only one of each. 

PAZP
Valued Contributor II

I noticed that in the store itself there is only one showing of each so at least customers aren't seeing all the multiples we see floating around in the store management area. 

meinMotivladen
New Contributor II

The same with me. I have created new articles and after one day they are suddenly duplicated?Produkte-doppelt.png 

PAZP
Valued Contributor II

Luckily I'm only seeing them the in the store management area so customers are not seeing multiples in our stores. It's a mess in the back end for us though.