After two days, new Category set on "Public" is still not showing up on public storefront

[GabrielaG]

Hi Zazzle technical support, I created a new category two days ago and added many products on it. Two days after, it still does not appear to the public. The category is NOT HIDDEN, It's set on "PUBLIC". 

There has been moments when the category does shows up on public storefront, but once it's selected it takes clients to a 404 page. And other times, it does not appear on public at all! It keeps appearing and disappearing.

Could you please check this out? The new category is called "Wedding and Event's Signage" with this link: https://www.zazzle.com/store/one2inspiredesigns/products?cg=196046943436801354  and it should display 187 products.

Thanks in advance for your help!

Gabriela

[Mark]

Sorry to hear about this issue, @GabrielaG. Thank you for flagging.

I have passed this on to the team. Hopefully we can get some information on this soon.

Thanks!

[GabrielaG]

Thanks Mark, I appreciate it!

-Gabriela

[Pádraig · Accepted solution]

Hi @GabrielaG,

Thanks for your patience with this. We can see all of your products in this category publicly now. Is this still an issue for you? Can you provide links to products that are missing or not showing?

Thanks,

Pádraig 🙂

[GabrielaG]

Hi Padraig, all of my products from this category are now public, thank you so much! I appreciate all the help!

Gabriela