An issue with collection links

BerryPieInvites
New Contributor III

Hello all,

On several of my product pages, when you scroll down to look at the collection, only a few of my collection items are listed and the collection link is missing, so my customers are unable to click the link to go to my collections page to add additional items to their order. For example, I pulled up one of my wedding invitations. I scrolled down to make sure my collection for that design was listed. Only two of the 5 items were shown as being in the collection. Also, the link to the collection page was missing. So my customer would have to assume I only had two additional items for their consideration. Scott, how should I address this with Zazzle? I have had a significant drop in sales since August. I would appreciate some help. Thanks.

 

1 REPLY 1

Pádraig
Moderator
Moderator

Hi @BerryPieInvites,

I'm very sorry to hear that you are experiencing an error here. I forwarded your issue to our engineers who are investigating the issue at present. 

Thank you for your patience!

Pádraig