Argh... Accidentally deleted a bunch of products...

PenguinPower
Valued Contributor III

Can delete maybe be moved from right below "add to collection".... or get a confirmation button? I just accidentally deleted all of my brand new LED signs, because I went to put them in a collection and the website hesitated. When I let go of the mouse it slipped down to delete instead. 😱

8 REPLIES 8

KeegansCreation
Honored Contributor

😵That's horrible. Nightmare scenario.

KeeganCreations

PenguinPower
Valued Contributor III

Fortunately I've only made a handful so far... but now I need to remake them and track down anywhere there is a link so I can fix it to the reflect the "new" product. 😭

Ug! That’s why I create all my products in Adobe Illustrator and just add the text in the Zazzle design tool. I have a vector copy of everything I create on my hard drive, plus a weekly backup of my hard drive.

All of these signs were basically done as such.... that doesn't really help much. I still had to recreate them all, they lost their marketplace standing, I had to track down all the social media and replace it.. Fortunately this was a new product and I hadn't made too many yet and they hadn't really had to much seniority to lose.. 
There really ought to be a confirmation before you delete... 

You are so right. One basic software design tenet is to assume users will do things accidentally on occasion. So make sure an action that changes data can be easily undone. Or that there is a confirmation of the irrevocable change. 

VivianD117
Contributor III

Check saved products — it is possible you may find some version of them there.  Worth a try.

Scott
Community Manager
Community Manager

I see a confirmation dialog when I delete multiple products.

Send me a message in Zazzle Chat with the store that the products were deleted from, and how many there were. I'll see if there's anything that I can find.

Screenshot 2023-04-10 at 2.42.30 PM.png

PenguinPower
Valued Contributor III

I messaged you with the store - but wait... this gets a bit weirder... I had posted some links to them here in a show me thread and those links still work... the products are definitely not showing in my store's back end though... only the ones I remade. What did I accidentally do... 

Here's the one of the products that I thought was deleted... https://www.zazzle.com/leaping_marlin_60s_retro_neon_look_personalized_led_sign-256771712072508461
this is the remake
https://www.zazzle.com/retro_kitsch_fifties_neon_style_marlin_fishing_bar_led_sign-25641982681574177...

they are definitely different.. only the new one shows up when I look in my store's back end. So far as I can see only the new ones show up in the customer side of my store as well, but the direct link to the old one still works..