Blurry images

[DuncaDesign]

Hi!

I'm having the same issue with blurry previews. I've been on Zazzle for sometime and never had any problems with uploading product images. Love designing ties for men, BUT (after short break from being active on Zazzle) last design I wanted to list, couldn't get sharp image look on a product preview (look at the uploaded files). Everything is awfully blurry! No one would buy a tie with a preview like that, that's for sure. By the way, nothing has been changed in PS settings compare to previous tie designs (I have 26 perfect tie designs in my Zazzle shop). Tried different browsers - Chrome, Opera... What's happened in meantime?

PS settings are as follow:

RGB colors, 8 bits/channel, resolution is 300 pix/inch, JPG file Image size

I work in PS on template W 2400 pix H 24000 pix

Is there a solution to this? Do I make mistakes somewhere?

Please, advise me, let me know what to do in order to carry on listing new ties!

Thank you in advance.

Regards, Danka    

[Pádraig]

Hi @DuncaDesign,

I'm sorry to hear that you are experiencing an issue here. Thanks for your post. The designs look to be quite sharp to me apart from the top image. Can you provide a link to a product exhibiting the error so that I can take a closer look for you?

Pádraig 🙂

[DuncaDesign]

Hi Pádraig!

  Thank you for your quick response.
   If I understood well, in order to provide you with the link for the blurry image, it should be listed in my Zazzle store, right?

   Considering the fact that it’s so unacceptable I have never listed it.

   I did try to put it for sale (just in order to check) hoping it will look OK on the other side, once is there, in store. But it looked exactly the same as you see it in my post.

   As you saw, all my previous designs are correct (those below the blurry one) and I must tell you that I didn’t change any settings in my Photoshop, prior to designing the blurry image. I did make a long break from my work, which somehow leads me to suspect that there’s been some change on your part, in meantime.

  So, if you still need the link, please, advise me on how to do it.

Thank you so much!

                                Regards,

                                              Danka

[DuncaDesign]

Hi Pádraig!

I did answer your reply and still waiting for further instructions.

Best regards,

              Danka

[Pádraig]

Hi @DuncaDesign,

I'm sorry for the delay in responding to your post. I can't locate the design in your account. Can you post the URL link for the design in your response to this message so that I can take a look at the design? If you are not comfortable posting the link on the forum or can't for any reason, just let me know and I will reach out via email instead.

Thanks,

Pádraig.