Canvas Prints and Marketplace Category Confusion

[northwestphotos]

This has been happening to me for months! Every time I make a new Canvas Print, I am prompted to place it in a different marketplace category, other than the one for canvas prints, under home and decor. This I don't understand. Where else does it want me to place it? Just to be clear...I am not making portrait or wedding photo canvas prints, for which there is another marketplace category for them. And I always create a new canvas print by editing one I already have published.

https://www.zazzle.com/orange_asiatic_lilies_floral_canvas_print-192067804860535740

[Emma · Accepted solution]

Hi @northwestphotos , 

Many thanks for reaching out. Would you mind providing some more information on the prompt if possible? A screenshot would be great if you are able to get one. 

For instance, is the prompt halting you in the publishing flow as something that must be changed before publication? 

We'll be happy to take a look into this further for you. 

- Emma 🌻

[northwestphotos]

Just the little window that pops up that says that there may be a more appropriate marketplace for the item. I then just cancel the window pop-up. I'm not sure how to share the saved page to here. I took a screenshot and saved it to my computer, but then I am not able to copy and paste it here. Need more instruction from someone on how to do this. Thanks!