Categories are not working on Both the backend & public Marketplace - For new &Preexisting Links

WDArt
Contributor II

Good morning,

As is being discussed that no products are showing up in any of the categories on both the backend and public stores on the marketplace.

I have links to categories floating in social media. I tested to see if they do work, but unfortunately, they all are now showing the "Whoops! Something went wrong. 404" error message. 

Here are examples of link from Instagram and Facebook that were shared last week: 

https://www.zazzle.com/store/wdart_zazzle/products?cg=196247594884679671&rf=238487094402608799

https://www.zazzle.com/store/wdart_zazzle/products?cg=196939370168863382&rf=238487094402608799

I will refrain from promoting categories for now, but please advise us of the updates as soon as we can use these links.

Thank you. Good day and good luck correcting this.

1 REPLY 1

plumb4me
Valued Contributor

This issue was reported this weekend, here is a link to that post, https://community.zazzle.com/t5/technical-issues/many-products-in-the-backend-store-are-no-longer-in...

Hopefully it will be fixed soon.