Categories Still Won't Delete
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03-13-2023 04:17 PM
I have been having this problem for months. In October Support put it as an Order rather than a Case.
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196297489254196057
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196805373229246087
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196457268678993950
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196234751757555358
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196103604924894998
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196656649857962272
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196290403116778208
https://www.zazzle.ca/store/angels_creative_wrks/products?cg=196267106998704377
........................
https://www.zazzle.ca/store/athomedecor/products?cg=196325659855268418
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https://www.zazzle.ca/store/cardsbyangel/products?cg=196405713348997526
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https://www.zazzle.ca/store/decormousepads/products?cg=196081159306475204
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https://www.zazzle.ca/store/looking_good/products?cg=196648138824585505
........................
https://www.zazzle.ca/store/lovehappens/products?cg=196461182038189711
.............................
https://www.zazzle.ca/store/mugsville/products?cg=196745602494877692
...........................
https://www.zazzle.ca/store/roses_gift_shop/products?cg=196714523913284771
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03-14-2023 05:15 AM
Hey @Angel,
Sorry to hear you are having this issue. It looks like the links above have now been deleted. Are there any more that won't delete?
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03-14-2023 09:20 AM
Hi Mark,
Thank you for looking into this so quickly. 😁 😊
If only it were true that they've been deleted. I clicked on several of the links just now and these categories are not deleted.
Empty, without thumbnails, but still not able to delete these ones. Still with the error message:
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04-04-2023 09:57 PM
Will someone tell me how to get this fixed?
I've tried Chat, Email and now here.
It has been a problem for months.
Thank you,
Angel
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03-28-2023 02:30 PM
Will you please give me an update?
If one clicks on the links above it opens up a page that says "
Whoops! Something went wrong. 404"
However, when I go to any of these Categories on my Management side they are still there and I still can't delete them.
Trying to delete them brings up the error message:
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04-14-2023 08:29 AM
These categories are still not deleting. Hiding them from the public doesn't make my managing tasks any easier. Maybe this layout will assist you with seeing the issues.
Store - Angel's Creative Works
~ 2014 culls https://www.zazzle.com/store/angels_creative_wrks/products?cg=196267106998704377
~ DeCustomizeable https://www.zazzle.com/store/angels_creative_wrks/products?cg=196290403116778208
Nature https://www.zazzle.com/store/angels_creative_wrks/products?cg=196656649857962272
Nature - Butterflies https://www.zazzle.com/store/angels_creative_wrks/products?cg=196103604924894998
New items waiting https://www.zazzle.com/store/angels_creative_wrks/products?cg=196234751757555358
Work https://www.zazzle.com/store/angels_creative_wrks/products?cg=196457268678993950
Work > Fashion https://www.zazzle.com/store/angels_creative_wrks/products?cg=196805373229246087
Work > Fashion> Hats
https://www.zazzle.com/store/angels_creative_wrks/products?cg=196297489254196057
....................................................................
Store > At Home Decor https://www.zazzle.com/store/athomedecor/products
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04-18-2023 06:52 AM
Hi @Angel,
Sorry for the delay here.
I can confirm that the team are aware of this issue and a ticket has been created. I will let you know when we have an update.
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05-01-2023 02:07 PM
Thank you for the update. 😃😃😃
If it's possible, I would appreciate some response every couple of months, so I know it's not be forgotten.
Thank you,
Angel
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11-14-2023 02:17 PM
Can we please get an update on this issue? 8 months is a long time to not have any update. 😢
This issue makes it hard and frustrating to maintain our management end.😓
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05-02-2023 02:44 AM
This has been an issue for literally a couple of years. Good luck.
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06-30-2023 08:05 AM
I'm having this issue too ... did some housekeeping in the backend, and after two days, these two empty (sub)categories still can't be deleted -- when I try, I get the message/flag "There was an error deleting your category. Please make sure your category is empty and try again."
Golf Towels
Serving Trays
