Collection Tag Phrases Not Saving
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10-11-2022 04:14 PM
I think this is an old issue that I had thought was resolved, and it may be due to a lag in indexing, but I'm finding that the tag phrases that I've added to the collections I've recently created (15 since October 1) have all reverted to unrelated single words. I've tried updating a couple of collections, but the update doesn't stick. For example, "modern christmas calligraphy" reverts to "modern" "christmas" "calligraphy." Would it be better to leave them off entirely?
I've included a link to my collections as well as a screenshot to an example. Thanks.
https://www.zazzle.com/mbr/238437305232837482/collections?pg=1
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10-11-2022 05:02 PM
Hi @grafixmom
Thanks for bringing this to our attention. I will flag your question with our Team 📝
Roberta 🌷
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10-11-2022 05:24 PM
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10-12-2022 07:42 AM
I just tested this because I noticed one of my collections had done the same. I decided to try putting quotes around the phrase and it stuck as a phrase.
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10-12-2022 09:57 AM
It will stick until the next time you go in to edit that collection's details and they will be separated back into single words again.
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10-12-2022 12:27 PM
I just went in and made another edit on the tags and the phrases stayed together. I'm using BRAVE browser so another browser might be doing something different.
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10-25-2022 04:54 AM - edited 10-25-2022 04:54 AM
I am using Chrome browser. And it is doing the same for a long time now and I am just coming to see if anyone else is concerned with this ongoing issue.
I feel this is more of a frustrating issue in regards to our holiday collections we are trying to gain attraction to.
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05-16-2023 10:50 AM
Hi, just bumping this old topic because the issue is still happening: while they might initially work, phrases in collection tags are breaking into separate words later on.
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05-17-2023 11:08 AM
@Zob1 This has been happening for as long as I can remember. You need to go to that specific collection page, click edit, then delete all the tags & re-input. This time they should stick.
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08-02-2023 10:42 AM
Yes, they stick once re-entering them but I have to do this to every collection I ever created. How is this possible when one has hundreds and hundreds?

