Collections disappeared from back end

Anne
Valued Contributor II

I seem to have lost about half of the collections on the back end of my sunnysites store.

For example:
https://www.zazzle.com/collections/christmas_and_new_year_wine_labels-119919639395757440
https://www.zazzle.com/collections/everything_thanksgiving-119627385969634551
https://www.zazzle.com/collections/retirement_party_invitations-119742090589144515

Not sure if it's related, but I am experiencing a sudden downturn in sales and downgrade of my store.
I'm getting so discouraged from the constant battle with tech issues. There seems to be something every day. Thanks for fixing these things.

Anne Vis Icon
2 REPLIES 2

Anne
Valued Contributor II

Update: the store downgrade is reversed, but the collections are still not there. So that is apparently not related. Not sure what is going on? Thank you for your help.

Anne Vis Icon

Mark
Moderator
Moderator

Hey @Anne,

Thank you for flagging this. I have reported it to the team.

- Mark