@Scott I just got another complaint and am currently trying to find out which product/design this complaint is about - (Another reason that we desperately need to have the link auto generated when a customer contacts us -) but honestly at this point I wonder if it even matters.. it is getting embarrassing now and yeah I'm verging on tears right now. Not only does zazzle look bad .. so do I as a designer 😞
This is my chat note from the customer:
madame, monsieur.
I’m sorry to say I’ve never seen such a disgusting print. The grey is mixed with pink and blue gradient, the steel aspect is not present, it is just a badly printed cardboard. A card without details, not in accordance with the perfect photo of the merchant site, reason why I request a refund. It’s a typical scam. I’ve been working in visual creation on the web for 20 years, I’ve never seen that. These business cards are currently in the trash. I don’t return them at my own expense, what would you do with it. Just... Thank you for your understanding, do not be more disappointing, thank you for repaying me and I will not tell anyone about this misadventure. Sincerely.
