Custom Text Entry Box Not Showing

PenguinPower
Valued Contributor III

I was checking this product out, as someone just bought one and I noticed that if customer hits the Customize button they only get an entry box for the bottom line of text, which could certainly put people off the design if they want something different on the top... I was going to fix it and resubmit, but when I went in it totally appears to already be set to allow customizations. This is odd. Am I seeing it incorrectly? Do I need to fix it? or is it a glitch?

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

The "Allow editing on product page" option is deselected for the top line of text. Try enabling that and resubmitting

View solution in original post

2 REPLIES 2

Scott
Community Manager
Community Manager

The "Allow editing on product page" option is deselected for the top line of text. Try enabling that and resubmitting

PenguinPower
Valued Contributor III

Thanks.. I must have hit that by accident. I don't usually turn it off on any products, so I would have been staring at that for hours trying to figure out why it wasn't working... 

I am a dork... I didn't mean to "accept as solution" to this post.. I meant to do it to the one above.