Deleted item still showing

RG
Contributor

I have an item I created with a private link for a customer, I have since deleted the item and need it deleted from zazzle backend so even if someone has the link it wont show, how can i get that done asap?

8 REPLIES 8

idraw
Honored Contributor

Try this: delete cookies, cache, sign out of zazzle, close browser, restart browser. Sign in again to z.

RG
Contributor

Tried all of that.... still showing up for my friend even though I deleted it on my end.

idraw
Honored Contributor

Might still be in your friends cache, have them do the same thing you did.

RG
Contributor

Tried that, I remoted into their computer and did that.

MasterpieceCafe
Valued Contributor II
If your customer has already purchased the item they can repurchase from their order history.
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No, they haven't purchased that version.

Scott
Community Manager
Community Manager

This sounds similar to an issue that we'll be fixing this evening. I'll update the discussion when we push our changes.

RG
Contributor

Thanks Scott!