Display image on product page is blank
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09-04-2022 06:50 AM
I've tried all kinds of things to make the display image for this product to show up. I can see it at the back end but not on the product page:
https://www.zazzle.com/modern_white_flowers_on_colorful_pastels_grosgrain_ribbon-256237511349889252
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09-04-2022 07:28 AM
I'm getting the "no longer available" page when I click on it. Did your product contain one of the fonts that recently disappeared, like Sugar Plums extras/dingbats?
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09-04-2022 10:02 AM - edited 09-04-2022 10:04 AM
No, there's no text on the ribbon, no nothing that has been recently taken off the site. It's part of a collection of products with the same design, some with text set in an OK font. Looking at the collection, I found the ribbon was missing from it.
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09-04-2022 10:14 AM
What happens if you exactly recreate the product and post it for sale? Same problem?
Now accepting Father's Day products On the Group Pinterest Board for Holidays!
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09-04-2022 12:05 PM
Sounds like another thread topic, where out-of-stock items are getting removed from collections. Perhaps you hit the "hot spot" of a new OOS???
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09-04-2022 12:40 PM
Nope, it's not out of stock. I have other ribbons of the same size and type that are in stock.
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09-04-2022 05:48 PM
A little nit must have invaded the display, given that I just discovered if I click to get the magnified view and then click on the view icon, the spool of ribbon shows up, but going back to the regular-sized view, it's once again blank.

