Drawstring bags - no default Marketplace Department

MadjackGG
Contributor III

When creating a drawstring bag product, no default Marketplace Department is suggested when filling in the details on the 'Post Product For Sale' page.

I manually set the department to Accessories/Bags & Wallets/Backpacks, which is fine, but I've had no sales of these products. I find this a bit surprising as they seem like something that would sell and so I wonder if the lack of a default department is impacting search results.

Note: my shops are on the .co.nz Zazzle domain.

 

4 REPLIES 4

idraw
Honored Contributor

@MadjackGG 
I just did a search as a customer would,using the top search bar for drawstring bags, here’s the path it gave—-(exactly as you mentioned) so they are easily found in search  on the dot com site.

Accessories/Bags & Wallets/Backpacks>drawstring bags
i just created a drawstring bag and the marketplace placement automatically put it in the above path as I was creating then posted it. I checked after it posted, still correct path, as above. Possibly I am misunderstanding about  your not getting the default choice when you create the bag.
Are you saying you feel that it’s a tech issue?
About the sales issue, maybe the lack of sales has to do with the nz domain not being as active/promoting products as the zazzle dot com domain. Possibly something to consider, you may be on to something about the domain and lack of sales. 
 
 




Thanks for your reply and search check;

i just created a drawstring bag and the marketplace placement automatically put it in the above path

When I go to create a drawstring bag, the marketplace placement is set to nothing by default.
I then have to manually set it to Accessories/Bags & Wallets/Backpacks.

It probably has nothing to do with my having sold no drawstring bags, but it does seem to be a (minor) bug with the .co.nz domain.

Sara_H
Honored Contributor III

I have the same issue on .co.uk if I try and make a drawstring bag there too

It looks like the international domains are missing the department category - Drawstring Bags.

The bags are still searchable in the marketplace so I don't worry about it. There are often little quirks between domains. 

It happened to doormats last year (or the year before) on the .co.uk but then a new department was made for them and everything was peachy.

I mostly create everything on the .com and cross fingers it'll work out ok in the end 🙂

Pádraig
Moderator
Moderator

Hi @MadjackGG,

Thanks for highlighting this with us. We'll investigate this further so if confirmed as an error, hopefully it can be resolved soon.

Pádraig