Error Message When Trying to Edit Recently Uploaded Public Designs

[kbeans]

The error is a red pop up saying "Oops! You do not have access to this page. If you are the owner of this product, you must login to the associated account."

I am the owner, I am logged in, the items are publicly listed. I am trying to update descriptions and tags, and I cannot access any design I have created as a Product. 

[Roberta]

Hi @kbeans 

Thank you for reaching out! Can you provide a link to the product and/or the product ID and screenshots, please? We'll be happy to take a look at that for you.

Roberta 🌷

[kbeans]

I can't attach files, all of the items in my store are showing the same error, it is a red pop up at the bottom corner of my screen here is one item listing

https://www.zazzle.com/sad_girl_summer_funny_humor_meme_retro_car_magnet-256933816125950787

[goodsy · Accepted solution]

sign out, and re-login, it works for me

[kbeans]

that worked, thanks!

[SteveAi]

Thank you goodsy, I have been stumped on this one, you made it work 🙂

[artmeetsreality]

Life saver. Thank you for your response.

[Ladybythelake]

Thank you goodsy! It worked for me.  I was so frustrated. I sent multiple emails to support and they didn’t reply.