Fabric royalty percentage behaving badly and refuses to update title/description

[Sara_H]

https://www.zazzle.com/seahorse_pattern_fabric-256453231955643916

It's driving me crazy.

I haven't changed the royalty on this fabric however looking in the edit details on the product page, the percentage it's showing come the 20th will change to 92.9% ?

I have no idea where this number has come from or how it got updated

I've tried to change it back to 10% with all the tricks I know so that come the 20th - it won't change to 92.9% but it's just not playing ball.

It's also has 'This product was originally published in Nederlands (Nederland)' which again - it wasn't - never been there. 

It also won't let me update the title/description without reverting back.

It's driving me crazier

Please can you investigate?

Thanks!

[Mark]

Hey @Sara_H,

Sorry to hear about these issues, and thank you flagging.

I was able to replicate the royalty issue, so I flagged it with the team.

I am having trouble replicating the title is and the part with the "Nederlands". Would you be able to share screenshots to show this if possible, please?

Thanks.

[Sara_H]

@Mark 

I have tried to change the title and it keeps reverting back. 

The product wasn't originally published in Nederlands so no idea why it's saying that it was

[idraw]

@Sara_H @Mark 

Also having the fabric 92.9% issue (for over a year at least), got tired of trying to change it. Have to protect my mental stability, as in choose your battles… Found that sometimes changing the product to swatch or fat quarter? and then changing the percentage works, but rarely. Please tech, fix this, thanks in advance.

[Sara_H]

@idraw did it ever update to that percentage come the 20th? I did try to swap the product to swatch/fat quarter but that didn't help on mine

Hopefully they'll fix it 

[Sara_H]

https://www.zazzle.com/red_poppy_flowers_pattern_on_yellow_fabric-256984692009883595

Have another random fabric that's changed it's own royalty to 92.89 and it refuses to change back.

Tried all the tricks - nope not playing

Can you please kick this one too please?