Glitch with Pricing on Instant Downloads

[ColsCreations]

I set this card as an Instant Download as a test, so I could purchase one and see what kind of file the customer gets.

I set the royalty like this:

 A few minutes later it had changed itself to this:

I've seen other posts from people saying their set royalty didn't stick, that it resets to the default 92.89%. So I ignored that as a Known Issue. But then

I opened the product in Microsoft Edge (the only browser I can currently see Instant Downloads in) as a non-signed in customer. This showed me the $11.95/$5.98 (50% off) price.

Then I added it to my cart but there it shows the $10.00/$5.00 price: (You can see I have still not signed in here.)

So then I did sign in and the cart still shows the $10.00/$5.00 price.

From there I clicked to proceed with actually checking out, and the price stayed at $5.00. ($5.41 actually with tax. I was surprised to see digital downloads are taxable.)

In a nutshell:

1) I set the download to cost $10.
2) It right away changed itself to the suggested default of $11.95
3) The product page shows it as $11.95
4) but once in the cart it's only $10

I guess this is better than the other way around (a customer getting to their cart and finding the product is now more than it was listed as on the product page), and it's good that the price at check-out is the Creator-set price, but it's not so good that the product page shows the incorrect and higher price.

[Windy]

About taxability of digital downloads.  Depends on buyer address.

https://www.taxjar.com/blog/sales-tax-digital-products

Some states have an interesting twist. 

Florida – Digital products are tax exempt in Florida. Items sold in digital form are not considered “tangible personal property” and are therefore not taxable. Though, if the item is sold in conjunction with tangible personal property then the entire sale would most likely be subject to Florida sales tax. 

[ColsCreations]

That's very interesting. I as the potential buyer do happen to be in FL. Zazzle is headquartered in CA. According to your link (and more recent ones I just Googled up), both FL and CA consider digital image downloads as tax-exempt, unless they are sold along with a physical copy. While there is an option to purchase a digital copy, I didn't, I only had the Instant Download in my cart. So huh.

Also, more Googling says that it's the buyer's location, not the sellers, that determines which tax rules apply. Which I guess makes this crazy complicated for Zazzle. But it does seem, on the surface as least, that tax shouldn't have been applied to my order.

[john]

I created NEW products and set them at 60%, but when I checked them a few days later, zazzle had changed them all to 94.315%. I checked the boxes on all of them and clicked on the Action button. Changed all of them back to 60%. But when I checked on the individual products, they were all still at 94.315%. I deleted all these products, days of work gone. I created a new store for these instant downloads. Thinking I am going to just delete the store. A waste of time!