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08-29-2022 06:18 PM
Hi, every time I try to add a product to a collection, this is what pops up on my screen. All I can do is to hit "OK", then it clears, but when I try again to add to a collection, the same thing happens.
Solved! Go to Solution.
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08-29-2022 06:34 PM
figured out the issue this morning: out of stock products cannot be added to a collection.
https://community.zazzle.com/t5/technical-issues/unable-to-add-a-specific-product-to-a-specific-coll...
no workaround at present, unfortunately. all we can do is wait until the product is back in stock and then add it to the collection.
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08-29-2022 06:34 PM
figured out the issue this morning: out of stock products cannot be added to a collection.
https://community.zazzle.com/t5/technical-issues/unable-to-add-a-specific-product-to-a-specific-coll...
no workaround at present, unfortunately. all we can do is wait until the product is back in stock and then add it to the collection.
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08-29-2022 06:44 PM
Thank you so much. Wasn't sure if it was my computer or not.
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08-29-2022 06:56 PM
you're welcome! I experienced the same thing at least a few times over the past year, but never investigated why it happened until today. 🙂

