Images not loading

Jb9764
New Contributor

Images not loading in app or web 

wifi connection is good 

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29 REPLIES 29

rebeccawang
Contributor II

I am noticing the same thing on my back end. Only half my images in my Products section are loading.

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PsychedelicZen.com | My Zazzle Store | Instagram

tunescool
Contributor

some products load some dont

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wordplay
New Contributor

Can't load images and add to a design for a mug.  Website appears to be a mess.

SolPacifico
New Contributor II

Experiencing the same thing here. Can't add an image to design a t-shirt. When I view my products via "Last Viewed Date" only some of the images appear.

idraw
Honored Contributor

same here, images not loading onto product.
keep an eye on your saved images, they will bloat your folder like a huge puffer fish, delete them, not the puffer tho.
update: 2:15 here, still not loading, messed up.

homespuncottage
Contributor II

I'm having the same issue on my backend as well as that "something went wrong" message again. 

albalisa
New Contributor

Came here for the same reason. Can't create anything new and items in my store aren't loading. Any Zazzle folks know what's going on? 

idraw
Honored Contributor

Nobody home till Monday. 🙂 Unless Z tech answers the phones on the weekend which afaik they don't, or has an "alarm or alert"  🤔😐😕that notifies them when the server/s that carry the images go rogue or decide to have a long break. Probably Not.
Well maybe they have techs that take care of the servers 24/7, let's hope.

If I can't create anything then I guess I'll have to get to that file organization that I've been putting off. Ugh. Not fun. 

CrazyMermaid
Valued Contributor II

Thanks for reporting this. I have the same issue.

grafixmom
Contributor

Glad it's not just me. Can't access any saved designs. No bueno.

image issue 6-4.JPG

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alissag
Contributor III

Well, glad to see I'm not alone, I guess. Besides the images issues, I'm having trouble editing an invitation design. Guess, I'm meant to take this Saturday off!

blushroses
Contributor

same here

mblue
Contributor

Same here.  Some of the things load while others don't.  Especially the new ones.

shellifitz
Valued Contributor

Add me to the list.  in the backend of my shops on the product pages there are missing images, when I tried to view my last sold item the product page image was blank. 

idraw
Honored Contributor

3:15 here, just loaded a saved product, went thru with sell button, but when I checked all products>product page image, no product shows just the link and description. Tried another saved product, same thing. Then tried to create another regular way not saved product, nope not gonna. 3:35 pm was just able to complete thru sell and view, image shows up. Oh cranky lazy image server,just saw that the five just before this one on the product image  page have no images on the products. (What exactly is this server serving? Half-cooked products? Everybody gets prodmanella?)

Marcia
Valued Contributor III

Ditto, same thing for me. Never seen this one happen before. 😑

CrazyMermaid
Valued Contributor II

I just had a customer contact me, because she couldn't find her saved template. I told her neither could I and I didn't know when it would be fixed. Hopefully it will work now!

Ardescea
New Contributor

Same here...

Melissa_Patton
New Contributor III

Same issue. Some product page main images will not display. In the backend, not all products will show.

- Feel free to promote my products. Let’s both make money while creating happy customers. Stores - Holidayday Design | Sweetsham Food Art

Laura-LiseWong
Contributor III

Yep add me to the list too... oh well it forces me to do some much needed organization today hahahaha. Happy weekend all!

migned
New Contributor III

I have the same issue 🙁

CrazyMermaid
Valued Contributor II

I thought someone monitored the technical forum on weekends. Anyways customers are having problems as well. I am going to the beach and have suggested that they do the same thing!

Maggie_B_Design
New Contributor III

Same here ☹️

Backend: Not all product images loading and not possible to create new products.

Market place: When searching for products not all images loading , when clicking on products not all images on the product pages are loading.

dizzydebbie
Contributor

Yeah me too, it's all messed up and I can't make any products at all.

dizzydebbie
Contributor

I just tried to personalize something on the customer's front end of the store and product goes blank. This is not good.

BKMuir
Valued Contributor II

I was having the same "missing images"

I logged out for about 15 minutes and came back. Everything seems to be working now (1:25 Pacific Time)

idraw
Honored Contributor

It's all working for me now, just went through process of creating a product, worked start to finish, showed up on product image page after posting. My other products which were posted before with no image, now show up as finished products with images. Guess the huffy server decided to come back from its long self appointed break.

Emma
Moderator
Moderator

Hi all, 

Over the weekend, some technical issues were reported within the design tool and regarding images on our site. This has now been fixed by our technical team. If you continue to experience any errors, please reach out and we will be happy to investigate. 

Many thanks, 

- Emma 🌻