Logged out!

UpOntheMountain
New Contributor II

I keep getting logged out! When I upload a graphic and try to create a product, it says I'm logged out and can't continue. I have to log back in and go back to my project. It's very frustrating! Anyone else having this issue?

1 REPLY 1

Windy
Honored Contributor II

This is the thread where we post technical issues for the moderators so they can take a look and see what might be happening. It can be helpful to add details about how you are accessing the site. Laptop? Tablet? And what browser. Are you uploading directly to image folder, or are you uploading within the design tool? What is the file type and what is size of the graphic you are trying to upload? Do you still get logged out if you upload a smaller graphic? I am not sure what info exactly the moderator would need, but think along these lines when describing your issue. 

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