Missing collections

blushroses
Contributor

In my store missing collections:
Shop: Violet Prints

"B monogram greenery eucalyptus gold glitter"

" Letter A Greenery Monogram collection "

 

pls check

7 REPLIES 7

Sara_H
Honored Contributor III

@blushroses 

B monogram greenery eucalyptus gold glitter collection is attached to your profile - I would make sure it's attached to the store

Go to edit the collection and in the top right corner - select Your Stores - and check the Store Availability check box next to your Violet Prints store - then click save.

Do this for the other collection too and they will appear I think

i don't see in my public profile ...

Sara_H
Honored Contributor III

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@blushroses There are there if you search for them https://www.zazzle.com/mbr/238171950733309616/collections - if they are not showing on your store - you need to attach them as described below 

find it...and fix it ..thank you 🙂

 

Sara_H
Honored Contributor III

@blushroses I can't fix anything 😂🤣😂

but can confirm they're attached to your store

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ArtVixen
Contributor

I have missing collections too. They appear under profile collections and it says it's available in my stores, but they are not there. They are active collections. 

Sara_H
Honored Contributor III

@ArtVixen if you can link to the collections that aren't attached to your store - am sure the Tech Team will investigate and add it to their very long list of things to mend