Missing notification email after download purchase

Fiorenzo
Valued Contributor II

Yesterday I purchased a card download for testing. After purchase, it says you'll get a notification email when the download is ready, usually within 30 (if I remember well) minutes. I didn't receive this email and searched for the product myself after waiting. I have no issues with Zazzle emails and today I checked all my spam folders and didn't find anything. Not sure if it's on your or my end, just a FYI so you know there may be an issue. The download worked perfectly, kudos on that, well done.

──────────
FX GRAPHICA Art & Design | PET’S DREAMLANDS » Store - Facebook | CONTACT: fio@fxgraphica.com
1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hey @Fiorenzo,

There was an error with this yesterday but it should be fixed now. Thanks for flagging!

- Mark

View solution in original post

1 REPLY 1

Mark
Moderator
Moderator

Hey @Fiorenzo,

There was an error with this yesterday but it should be fixed now. Thanks for flagging!

- Mark