Our most interesting invisible product

ElizabethR · ‎03-04-2023

I was making cover images for our Easter designs when I found the Sunrise (pink) Rose Cross gift tags image missing in action. Since we have gift tags with red, white, and yellow rose crosses. I'll just remake the Sunrise Rose Cross Gift Tags from one of those but since it is some kind of glitch, I thought I would make you aware of it.

Sunrise Rose Cross Gift Tag
by MarBethHolidays

No, I had not started to do the cover image for it.

Pádraig · ‎03-06-2023

Hi @ElizabethR,

Thanks for your post. I'm sorry to hear that you are experiencing an issue here. I'm not grasping exactly what the issue is here. Could you provide more context on the issue and an example so that we can investigate this further for you?

Thank you for your patience!

Pádraig

ElizabethR · ‎03-06-2023

If you click on the link for the product that I posted there is no product image. It doesn't show on the MP, in back end , in the design area, or in the above post.. It is the only case that I have noticed like this in any of our stores. I have already remade the product. The link in my OP has now been made direct only in case you want to see what is wrong and if anyone else may develop this issue. Otherwise, I can just delete the defective product listing.

Pádraig · ‎03-07-2023

Hi @ElizabethR,

Thanks for your response. My apologies, I didn't see the link in your original post. I can see the issue on my side too so we will investigate this further for you.

Thank you for your patience!

Pádraig.