'Paper type' for flyers has confusing product information

[SheaPrints]

It's good news there's now a choice of 'Thin Matte Paper' or 'Thin Glossy Paper' for the 8.5" x 11" and 5.5" x 8.5" flyers.

But the 'About flyer' information is confusing!
- It says "Choice of two papers - Basic and Value"
- For the glossy 'Paper Type' it says "White, matte finish"
- The glossy paper-weight is not specified, only described as 'very thin, lightweight'. While the price is slightly lower than the matte (80lb text-weight paper), customers may want to know how much thinner it is. I'd also like to know, in case double-sided printing will be visible on the other side.
- For the matte 'Paper Type' it says "Crisp white, matte finish", yet the product image looks visually duller than the glossy.

[Joanna]

Hi, thanks so much for your feedback about our new Flyer paper types - I have passed this onto the team for you.

Joanna

[Joanna]

@SheaPrints   Firstly I wanted to thank you so much for your patience.    So I have been working with our product team and we have taken your feedback and improved the clarity for the descriptions on the website.  I realize it was a bit confusing,  and thank you again for letting us know about the issue!   We have removed the mention of the paper types so now the information on the product page of the Flyers is much clearer.   I invite you to take a look and let me know if you have any further questions or recommendations. Once again, we really appreciate that you took the time to reach out about this.

Joanna

[SheaPrints]

Thanks Joanna, I appreciate you looking into this. I checked the information on the flyer product page, but it still shows the same description for me. I guess it might take some time to update, so I will continue to check back 🙂

[SheaPrints]

Thanks Joanna, the description has now updated for me, and the "Choice of two papers - Basic and Value" has been removed.

However, the 'Paper Type' for the 'Thin Glossy Paper' still says "White, matte finish" instead of glossy finish. Can we also know the weight of the glossy paper? Thank you 🙂