Phone Case Design Shrunk to Corner

[BevStuff]

I was going thru my products and I noticed this one phone case design had the design image shrunk into the upper left corner of the phone, though if I look at the editing page, the design covers the entire phone surface. I even tried reloading it and clicking done, but the result was the same: the design was diminished to the upper left hand corner. Attached are photos:

First: what appears in my store backend.
Second: design is correct on design board, but something is keeping it from appearing correctly on product. Seems only phone case effected this way.

design not showing properly on the phone case in my backendDesign looks correct on the design board, but doesn't display correct on phone case.

[WHS_Designs]

@BevStuff join the club: https://community.zazzle.com/t5/technical-issues/images-on-products-looking-all-messed-in-backend-is...

[NigelSutherland]

Exactly the same thing happening for me on a desk mat. Can't change it at all.

https://www.zazzle.com/old_lisbon_tram_vintage_transport_in_portugal_on_desk_mat-256416601089444902