Pinterest Error- Pinning Directly from Zazzle

JStat
New Contributor III

Trying to share products directly from Zazzle "share to Pinterest" button. Yesterday none of the items could be pinned. Today I was able to share a couple but still getting error on others. It looks like this is a problem posted about before. Screenshot for reference

JStat_0-1741368138450.png

 

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

Can you please try again? It should be working now.

View solution in original post

201 REPLIES 201

This is the technical part, I haven't been able to share anything on Pinterest for days and the weekend is coming. Can you please fix this as soon as possible? Thanks. 🤔

Me too, It's been 2 days now

kimmpossible
New Contributor III

When on my PC and trying to share my products from Zazzle to Pinterest it says "Sorry! Something went wrong. Please make sure the URL is correct and try again."

When on my phone, I am able to create a pin, but there is no link for people to click and get back to my product. It's just an image.

Has anyone else had these problems and are there any solutions?

Barbara
Esteemed Contributor

Look in the Technical forum where you'll find a number of posts about the problem.

Colorwash's Home

Boki
Contributor III

There may be more on this topic, but the problem still stands. It would be nice if someone from technical support would finally answer here and solve this problem... Thank you. 👀

WDArt
Contributor II

Same here - for a few days now for all products.

 Screenshot 2025-03-21 145240.png

Miro
New Contributor II

same here.Screenshot 2025-03-22 125223.png

The same thing is happening to me.  I am using Firefox and it doesn't matter which product I try new or older it gives that error message.

AmandaStuff
New Contributor

I'm also having this issue!

Annay
New Contributor II

Hi,

I have the same problem, I get the same error code, and it has been going on for several days.

I have tried on different devices, i.e. browsers and cleared all page history, etc. Nothing has helped and I can't share anything. It gives an error message.

Could I get some help with this too? Thank you! 🙂

-Anna

Same here. Still not working.

CJ_Creations
New Contributor

Been trying for a few days now - manual and direct...still not working ☹️

HeatherMarie
New Contributor II

It's not working for me. Pinterest drives a lot of my sales so this is really frustrating! I hope Zazzle can work out the issue with Pinterest so it doesn't happen this often 😞

PhilG
New Contributor

As of 03/24/2025 it has been a number of weeks that I've been unable to post pins directly from the Zazzle Product share button to Pinterest. Almost all my sales come from Pinterest. These are mostly referral sales, and I do have a number of my own products as well. I'm basically ready to dump Zazzle referral sales...

DCS
New Contributor II

I've been experiencing the same problem for more than two weeks, now.  Zazzle "tech team", are you working on a solution? An acknowledgment would be appreciated, thank you.

VibesOfColor
New Contributor III

Just checked and it's still not fixed yet ....

DesignbyGlo
New Contributor II

Hello everyone, I've been having the same Pinterest issue—Something went wrong. Sorry! Something went wrong. Please make sure the URL is correct and try again—since 3/19.  I'm glad I'm not the only one. Any solution?

KimJ
New Contributor III

Posting in this thread as well, so people can get to pinning again!  I use Edge for my browser and have the Save to Pinterest browser extension installed.   From that, I can save a pin to my Pinterest board by hovering over the product image on Zazzle.   A small red button will appear and you can select the drop-down menu and choose which board you want to save to.   It might be worth installing the browser extension for anyone having trouble pinning using Zazzle's share button.  

Annay
New Contributor II

You are an angel, thank you so much! This worked for me!😍

Have a wonderful day!

-Anna

HeatherMarie
New Contributor II

This is great just for pinning but it won't work if you want a referral link 😞

KimJ
New Contributor III

Those in the promoter 2.0 will get their referrals; but as for everyone else, it's a choice between a sale with no referral by pinning or no sale at all by not pinning.   This is simply meant as an option to still get visibility until Zazzle gets their button fixed.   Hopefully they find a solution for you soon.  

kashmier
Valued Contributor

How do you sign up for this special link I have a referral link as a designer.  Do I have to change all my ten years worth of links to be involved in this promoter program ? I looked at the links and they just look like links without referral ID. I am confused.

Leatherwood Design

PhnixT
New Contributor II

I also have the extension but this hasn’t worked for me either. I don’t have edge though. Maybe I will try to install that and see if that works. I will say the Pinterest pin extension works just fine on other sites. It’s just Zazzle. 

Annay
New Contributor II

Can anyone tell me if this is really something that Zazzle can fix or if I need to contact Pinterest directly, meaning is the problem on their end? 🤔

kashmier
Valued Contributor

I contacted Pinterest and they are just giving me the usual clear cookies, stop extensions, try different browser so I don't think Z is banned. 

Leatherwood Design

Lucia
New Contributor III

Thank you!

Thank you. 😘 This worked for me in Chrome with the Pinterest browser extension  

What worked for you? I use the browser extension and it doesn't work anymore for me.

Leatherwood Design

AntonDesignCo
New Contributor III

Tried this with Firefox and the Pinterest extension and it worked. It's not perfect but at least my products are getting up on Pinterest as well.

DCS
New Contributor II

Hi KimJ,

yes, it worked!  Thank you - you are truly appreciated!

kashmier
Valued Contributor

What worked?  I still don't know how to get it to work,

Leatherwood Design

Wanda
New Contributor

Same for me aswell, not able to pin since 19th

marblespictures
New Contributor II

It's still happening to me!  I still can't pin to Pinterest from Zazzle.

Claire
Contributor

Pinning from Zazzle hasn't worked for me since 3/18/25 which is very frustrating. Still getting the "something went wrong" message.

__________________
Claire of Rocklawn Arts

xBrie
New Contributor III

This has been happening for weeks. As graduation orders are starting to pour in and mother's day gifts start next month. Please fix this 💔

ArtVixen
Contributor

I cleared the cache and I still can't pin products from Zazzle. I haven't been able to pin collections either for about a year. The only way to do it is to create my own pin at Pinterest. Please fix this issue. The problem is only happening at Zazzle. 

Connie
Honored Contributor

@ScottThis problem still isn't fixed. I tried all 3 major browsers.

kashmier
Valued Contributor

Mine worked for a day and it is back to error message coming up  HELP

Leatherwood Design

flowersbymo
New Contributor II

I have been able to pin using Firefox with the Pinterest extension. I go to my products in the store management and click on the small pin button in the upper left corner of image. So far, so good.

I'm gonna try this!