Previews are showing in low resolution

almdrs
Contributor III

I create images in high resolution, when I upload to create a product they appear in low resolution.

This is what I seen on my computer screen when I open the image:

high resolution.png

This is what I see when I upload the image to Zazzle and create a product, no texture:
low resolution.png

7 REPLIES 7

Cat
Honored Contributor III

I'm not sure of the details, but I believe that Zazzle shows the images in different resolutions depending on which place you're viewing them. I know for sure that if you look at the previews by clicking on the preview box in the bottom right-hand corner of the design tool you get lower resolution versions than you get on the product page - someone from Zazzle confirmed that once in some thread that I'll never find even if I searched high & low. I'm not sure about the resolution within the design tool. 

My guess (only a guess) is that they're trying to maximize the site performance & speed so they're making some sacrifices in terms of the on-screen display, but I doubt it has an impact on the final product. 

 

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Cat @ ZingerBug Designs

almdrs
Contributor III

The previews in the marketplace look like that. That's what the customers will see.
And the colors are not vivid (probably the RGB vs CMYK issue).

kills
Contributor III

i have same problem not just you its another zazzle thing

Cat
Honored Contributor III

I think this must be what I was remembering. Clearly, I got the details wrong! 

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Cat @ ZingerBug Designs

Anne
Valued Contributor

It might also be because the color is red. Reds are oftentimes showing blurred or pixelated.

Anne Vis Icon

Scott
Community Manager
Community Manager

@almdrs I just logged in as you and checked on this product and it looks fine to me. Where are you pulling that second screenshot from?