Previews are showing in low resolution
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02-15-2025 12:46 PM - edited 02-15-2025 01:00 PM
I create images in high resolution, when I upload to create a product they appear in low resolution.
This is what I seen on my computer screen when I open the image:
This is what I see when I upload the image to Zazzle and create a product, no texture:
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02-15-2025 02:25 PM
I'm not sure of the details, but I believe that Zazzle shows the images in different resolutions depending on which place you're viewing them. I know for sure that if you look at the previews by clicking on the preview box in the bottom right-hand corner of the design tool you get lower resolution versions than you get on the product page - someone from Zazzle confirmed that once in some thread that I'll never find even if I searched high & low. I'm not sure about the resolution within the design tool.
My guess (only a guess) is that they're trying to maximize the site performance & speed so they're making some sacrifices in terms of the on-screen display, but I doubt it has an impact on the final product.
Cat @ ZingerBug Designs
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02-15-2025 02:59 PM - edited 02-15-2025 03:00 PM
The previews in the marketplace look like that. That's what the customers will see.
And the colors are not vivid (probably the RGB vs CMYK issue).
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02-19-2025 12:32 PM
i have same problem not just you its another zazzle thing
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02-15-2025 09:43 PM
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02-16-2025 12:03 PM
I think this must be what I was remembering. Clearly, I got the details wrong!
Cat @ ZingerBug Designs
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02-17-2025 12:27 AM
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02-19-2025 02:12 PM
@almdrs I just logged in as you and checked on this product and it looks fine to me. Where are you pulling that second screenshot from?

