Previously hidden products won't show up in Collection

MissPaperFarm
Contributor III

I had this bunting flag hidden from my store for a while and I just made it public again and tried to add it to my Halloween Collection. After pressing the button to add, it appears as though it adds to the collection, however, when I go to edit my collection, the product is not there. I also remember a few weeks back trying to add some planners the were previously hidden, to the same collection and realized later that those products did not add either. 

Here is a link to the product I want to add https://www.zazzle.com/z/npqm39t3?rf=238571462288656584

And here is a link to the collection https://www.zazzle.com/collections/halloween-119749508104429572?rf=238571462288656584 

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hey @MissPaperFarm,

I am able to see the product in that collection now. Please let me know if it is visible on your end.

Mark_0-1692968428596.png

Thank you!

- Mark

View solution in original post

3 REPLIES 3

WHS_Designs
Honored Contributor II

@MissPaperFarm it will probably take a few days for the server to index the change in your product's visibility (from hidden to public), and then it may show up in the collection.

Mark
Moderator
Moderator

Hey @MissPaperFarm,

I am able to see the product in that collection now. Please let me know if it is visible on your end.

Mark_0-1692968428596.png

Thank you!

- Mark

Yes! They are there now. Thank you!