Prices Wrong - $0.28 flyers showing as $0.80

CreativeLeahG
Honored Contributor III

For some reason the 0.28 flyers are priced on main pages as $0.80!

 https://www.zazzle.com/collections/budget_greenery_wedding_invitations_0_35_or_less-1195207158384172...

See screenshot

These items are o.28 when selectedThese items are o.28 when selected

 

When item selected

https://www.zazzle.com/greenery_gold_photo_wedding_invite_budget_flyer-244341772068484292

zazzle flyer price error.png

Even at 0.80 these items are absent from the results

zazzle error.png

 

 Search result when signed out

https://www.zazzle.com/s/wedding+invitations?st=price&sd=asc&q=wedding%20invitations&sgsc=wedding%3A...

8 REPLIES 8

Scott
Community Manager
Community Manager

You've already made us aware of the mis-sorted results in this other discussion. We're working on that.

I'm going to edit your post to focus more on the pricing not showing up properly, though my first guess is that this is simply caching. Did you update the pricing on these products recently?

CreativeLeahG
Honored Contributor III

It is not caching.

As I stated the price shows as 0.80 but when clicked is 0.28. This relates to nothing I have done. And affects other designers products too as the 0.28 flyers have gone from several hundred (couple thousand) to around 10.

Meanwhile I have now noticed the issue is re the .com site, doesn't appear to be an issue on .co.uk site.

If you could attach a screen shot of the .com site showing all prices and items present and correct to reassure me that you're not getting these results as you stated, that would be helpful.

Hello, Scott!

I am having same problem as posted yesterday. I am very concerned with support not at least responding, after my phone call, that they are looking into it. 

https://community.zazzle.com/t5/ask-a-question/wrong-product-pricing-in-collections/m-p/40737#M3258 

Not my cache, looked on another computer signed out. I have not touched pricing on the window clings since creating them.

I'm new to all this. Thank you.

Thank you.

Scott
Community Manager
Community Manager

Caching can happen in a few areas. One of those areas is your web browser, but I don't suspect that as being the issue.

Our engineering team is aware of the issue, and we hope to have this fixed as soon as we can.

CreativeLeahG
Honored Contributor III

Yes, I know what caching is. Hopefully all the missing items will 'reappear' shortly too. It has now been confirmed by your colleague they are also seeing this error. 

CreativeLeahG
Honored Contributor III

Here's hoping this is fixed very soon.

mblue
Contributor

I had the same issue with the flyers being 80 cents.  The low to high issue got worse because it no longer shows anything low priced.

TheDesignerVib1
Contributor II

I had this problem with the tote bags which were 11.45, after designer them they jump to 18 dollars!